• Orders to turn services world class and hassle free for patients & attendants
  • Delhi to implement Hospital Management Information System (HMIS) to improve services

The Chief Minister of Delhi, Shri Arvind Kejriwal, on Wednesday January 17, took a review meeting of the health department. He reviewed the working of the hospitals in Delhi and the quality of services being provided. The meeting was attended by the Minister of Health, Shri Satyendar Jain, DDC VC, Shri Ashish Khetan, Chief Secretary Mr. Anshu Prakash and other senior officials of the health department.

The Chief Minister directed the health department to develop the most modern Hospital Management Information System (HMIS) of international standard to integrate all Delhi Government hospitals, Polyclinics and Mohalla Clinics. He said that this would do away with the long queues & crowds at the government hospital and hugely enhance the patient experience at these hospitals.

Implementation of HMIS will not only digitize all the government health facilities but it will also create huge facilities for the incoming patients. The new system, which was proposed in the meeting, will also take care of the 360-degree facilities for the patients like appointments/availability with Doctors etc through a centralized call centre, online appointments, medicines, telemedicine and redesigning of different infrastructural facilities like OPD, pharmacy etc.

The dedicated call center will facilitate the patients and guide them to nearest hospitals. Refurbishing of OPD, Pharmacy, labs and patient attendant lounges will also be a part of the proposed system.

The task of designing a proposal in this respect has been assigned to the Health Minister, Chief Secretary and DDC. They will together work out a detailed proposal to integrate all Delhi Government hospitals, Polyclinics and Mohalla Clinics.

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